Notify backups, data control & connection diagnostics
A useful fitness history is one you can keep. Notify includes backup, restore and data-management tools, alongside diagnostics that help explain why a watch is not syncing or an alert is not arriving.
Use Notify's dedicated backup tools to preserve its data and settings, and export records when you want to reuse them elsewhere. Optional external sync, cloud sleep processing and AI replies have separate data flows that depend on what you enable.
Give your history a second copy
Use export/import backup to keep a copy of Notify data and settings. Automatic local backups and the Google Drive backup option can help make this a routine. Before changing phones or resetting the app, check that the backup exists somewhere you can access from the new setup.
Choose how much history to retain
Notify provides data-management and retention options, account-connection controls and export tools. A spreadsheet or workout file is useful for a separate analysis; a backup serves app restoration. Review the selected data before a reset or deletion, because those operations can remove your stored history.
Understand optional online features
Do not assume every feature works entirely offline. Cloud sleep calculation processes raw data remotely; requested AI replies send the relevant notification title and text for processing. External sync sends selected records to the destination you configure, and a Drive backup stores a copy in your chosen cloud account. Review the applicable privacy terms for the options you enable.
Check the setup before changing everything
Smart diagnostics checks settings that can block notifications or destabilise Bluetooth. Review notification access, required Bluetooth permissions, background activity and battery restrictions. Connection and auto-start options help you adapt to your phone's behaviour.
- Missing alerts
- Test one app profile and check its filters, schedule and notification permission.
- Missing fitness records
- Confirm a watch sync completed before checking the external destination.
- Still stuck
- Use the existing support guides and share relevant diagnostics or logs deliberately when contacting support.
Common questions
How should I move Notify to a new phone?
Create a Notify backup on the old phone, keep it in a location accessible from the new phone and use the app's import/restore tools. Follow the device-specific pairing instructions for reconnecting the wearable.
Does every Notify feature work offline?
No. Some features use online services, including external sync, cloud sleep processing, requested AI suggestions, weather sources and downloads.
Where do I start if notifications stop?
Run the available diagnostics, check notification access and background restrictions, and test one app profile. Then consult the connection and notification support guides for your device.
Make it work together
- Connection help →
- Support centre →
- Notify for Xiaomi privacy policy →
- Notify for Amazfit and legacy Mi Band privacy policy →